This Agreement is made between the person named below as the “Client” and the undersigned “Provider” (collectively “we/us”). It sets out the terms on which you will take part in the 10‑week Emotion Reset Programme.

The Programme

• What it is: Ten (10) weekly coaching sessions of up to 60 minutes each, delivered either in‑person or by Zoom, plus any supporting worksheets, breathwork exercises, tools, and techniques.
• When it runs: We will agree the day and time of the first session before the Programme starts; the same slot is held each week unless changed under clause 4.

Your Commitment

• Show up and take part: Your results depend on the effort you put in—attending sessions, completing exercises and applying what you learn.
• Be honest: Share information openly so we can work effectively together.

Fees & Payment

• Price: £225 for the full 10‑week Programme, paid in 10 weekly instalments of £22.50.
• How it’s paid: Weekly payments of £22.50 will be taken automatically from the bank card/account you provide at sign‑up for a period of 10 weeks only at which point all payments will cease.
• No refunds: Payments are non‑refundable, including where you miss or cancel a session.
• Cooling‑off waiver: By agreeing you ask us to start the Programme immediately and agree that this removes the usual 14‑day cancellation right under the Consumer Contracts Regulations 2013.

Scheduling, Cancellations & Rearrangements

• Attend every week: Sessions run at the scheduled time. If you are more than 15 minutes late it counts as a missed session.
• Rearranging: You may request one (1) rearrangement per week during the Programme. You must give at least 24 hours’ notice. Other than sickness related reasons. Less notice counts as a missed session.
• Provider changes: We may change a session time during the Programme, giving you as much notice as possible and at least 72 hours notice other than in the case of sickness related reasons.

Results Disclaimer

We do not guarantee any specific outcome. Progress varies from person to person and depends largely on your own commitment and action. This Programme is designed to be transformational, provided you actively engage with the full 10-week process.

Health & Medical Disclaimer

The Programme includes practical tools, breathwork, and mindset-based techniques. It is designed to support emotional reset and personal growth but is not a substitute for medical, psychological, or psychiatric treatment. It does not replace advice or care from qualified professionals. You remain responsible for your own health and wellbeing and should seek professional support where needed.

Confidentiality & Data Protection

Everything shared within sessions will be treated as strictly confidential, unless disclosure is required by law. We will keep your personal data secure and handle it in line with the UK GDPR. We do not share your data with third parties unless legally required or with your written consent.

Termination

We may end this Agreement immediately if you breach any term (including payment or attendance obligations). No refund will be given.

Governing Law

This Agreement is governed by the laws of England and Wales. Any dispute will be heard exclusively in the courts of England and Wales.